Return & Refund Policy – Boss IPTV

At Boss IPTV, we value your satisfaction and aim to provide the best IPTV service experience possible. This Return & Refund Policy explains how refunds are handled for our digital IPTV services, subscriptions, and trials.

By subscribing to or purchasing any service from our Website, you agree to this policy.

Nature of Our Service

Boss IPTV provides access to live television channels, on-demand content, and streaming services delivered over the internet.
 Because our services are digital and instantly accessible, refunds can only be issued under specific conditions described below.

Free Trial Policy

We may offer a free trial to allow users to experience our IPTV service before subscribing.
 We strongly recommend that new users take advantage of this trial before making a paid purchase.

Once a paid subscription is activated after the trial period, it will be considered final and non-refundable unless there is a verified technical issue on our end.

Refund Eligibility

You may be eligible for a full or partial refund only in the following cases:

• The IPTV service fails to function completely and the issue cannot be resolved by our support team.
• You were charged more than once for the same subscription due to a technical error.
• You contacted our support team within 24–48 hours of the issue, and troubleshooting could not fix it.
  
  

Refunds will not be issued for:

• Wrong purchases or accidental orders
• Service interruptions caused by your internet provider, devices, or third-party apps
• Failure to use or install the IPTV app correctly
• Expired plans or unused subscription time

Requesting a Refund

To request a refund, please contact our support team at:
 📧 support@bossofiptv.com

Include the following details in your email:

• Your full name
• Order or transaction ID
• Registered email address
• Reason for the refund request
  
  Once received, we will review your request and respond within 3–5 business days. Approved refunds will be processed through the original payment method.

No Refund for Renewed Subscriptions

All subscriptions are valid for the chosen duration (monthly, quarterly, or yearly).
 Once renewed or extended, a subscription is considered non-refundable. To avoid unwanted renewals, please cancel your plan before the renewal date.

Cancellation Policy

You may cancel your subscription at any time by contacting us through our website or email.
 Cancellation will stop future renewals, but no refunds will be issued for the remaining unused period of your current plan.

Changes to This Policy

Boss IPTV reserves the right to update or modify this Return & Refund Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Please review this page periodically for the latest version.

Contact Us

If you have any questions or need assistance regarding our Return & Refund Policy, please contact us:

Boss IPTV
📞 USA: +1 (346) 299-8340
📞 Canada: +1 (778) 372-2112